State Farm® Insurance Agent Brad Phelps
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ayrin Balilo
October 20, 2026
"I wasn’t ready to switch my car insurance until I spoke with Michele, and I’m so glad I did! She stayed on top of things, followed up with me, and reminded me that she could provide a quote. I was hesitant about switching, but I’m glad she was persistent because she helped me save a significant amount of money while getting better service.
Thank you, Michele, for your follow-up, time, and professionalism. I truly appreciate your dedication and excellent service! Ayrin"
"Thank you so much for your kind review, Ayrin! If you need insurance assistance, we are just an email or call away! - Brad Phelps, your State Farm Agent "
Brayden Hesler
October 19, 2026
"Thanking Kaitlyn Roten for being very helpful and responsive when assisting me."
"Thank you so much for your kind review, Brayden! If you need insurance assistance, we are just an email or call away! - Brad Phelps, your State Farm Agent "
Victor
October 19, 2026
"Agent is very nice, helpful and knowledgeable."
"Victor, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pensacola insurance team is always here and happy to help. "
Sam Huneycutt
October 12, 2026
"Angel was very helpful and made the process clean and smooth while finding ways to save me money while being courteous and friendly"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Stacey Rising
October 11, 2026
"Brad Phelps team is responsive, thorough and competitive. They explain in detail what your policy covers and the coverage you need. Look no further, Brad is your Insurance Agent!!"
"Stacey, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Pensacola insurance team! - Your State Farm Agent, Brad Phelps "
Aimee Jones
October 7, 2026
"Matt was so helpful"
"Aimee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Pensacola. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Brad Phelps and Team "
Larry Edmonds
October 7, 2026
"Brandi and Michele were great to assist us with our insurance requests. They are very knowledgeable about the insurance coverage for seniors."
"Hi Larry, thank you for the wonderful review - I truly appreciate your positive feedback. Please don’t hesitate to give my team a call if any concerns arise. - Brad Phelps, Your State Farm Agent "
Victoria Whelan
October 5, 2026
"I truly cannot say enough good things about my experience! Not only did my agent help me save over $150 a month on my car insurance, but he also took the time to walk me through life insurance options for both myself and my family.
What impressed me most was how incredibly personable, kind, patient, and supportive he was throughout the entire process. He spent an unbelievable amount of time with me, answering every question, explaining all of my options, and making sure I fully understood everything before making a decision. I never once felt rushed, pressured, or like I was being “sold” something.
His level of transparency and honesty was genuinely refreshing. I felt like I was talking to someone who actually cared about helping me make the best decision for myself and my family—not just making a sale.
In a world where it feels nearly impossible to get an actual human being on the phone to help you with ANYTHING anymore, there is something incredibly comforting about knowing I now have a real person I can reach out to—and, even better, someone I genuinely trust.
Saving over $150 a month was amazing, but finding an insurance agent who is this knowledgeable, honest, accessible, and genuinely caring is what really made the experience exceptional. I would recommend him without hesitation to anyone looking for insurance. Truly a 10/10 experience!"
"Thank you so much for the 5 stars, Victoria! We truly appreciate your feedback and are always happy to help whenever you need us. "
Cameron Holmes
October 5, 2026
"Matt was such a help when switching my service over. Not only is my insurance cheaper, but we added some extra coverage and still came out cheaper than my previous coverage. Highly recommend not just Matt, but the team he works with."
"Cameron, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Matt Kersey
October 5, 2026
"Brad was amazing to work with. So kind and the team was attentive."
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Pensacola. "
Thomas Warren
October 2, 2026
"VERY NICE PEOPLE AND GAVE ME A FAIR PRICE FOR 2 CARS - IM 62"
"Thank you so much for the 5 stars, Thomas! We truly appreciate your feedback and are always happy to help whenever you need us. "
Nick Rhodes
September 3, 2026
"Switched from progressive to these guys and so far am pretty happy. These guys do listen, do understand and DO HELP! Especially during challenging times. Cameron is the man! Direct, on point and with no time wasting bs. Real firm with real employees! 👍🏻"
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
Jennifer Thomas
September 2, 2026
"Friendly service, great pricing and knowledgable."
"Thank you so much for your kind review, Jennifer! If you need insurance assistance, we are just an email or call away! - Brad Phelps, your State Farm Agent "
Rollie Parenteau
August 26, 2026
"Angel was very knowledgeable and helpful getting my new policy set up."
"Thank you so much for the 5 stars, Rollie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Zorada Christie
August 20, 2026
"Angel was very professional and easy to work with, I would recommend him to quote your insurance needs"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Robert Haak
August 18, 2026
"I recently needed to get renters insurance ASAP and had the pleasure of working with Cameron Doyle. 10/10 is the direct way to put it. Great people skills, quick service (was quoted and paid for the year all within a couple hours), and even received a follow up call the next couple days to ensure everything was satisfactory. Definitely would recommend to anyone needing an insurance agent: renters, auto, home, etc."
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Christopher Martin
August 17, 2026
"Brad and Cameron were outstanding to work with. They helped me find lower rates for both my auto and life insurance while making sure I still had coverage that fit my needs. The entire process was easy, straightforward, and professional. They took the time to explain everything clearly and answered all of my questions. I highly recommend to anyone looking to save money without sacrificing great service."
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Pensacola insurance team. "
Peter Conant
August 17, 2026
"Brad shows he cares about individuals and he’s not just into his career for financial benefits. Thank you Brad!"
"Peter, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Gary Alan Hill
August 14, 2026
"Loved every step of singing up, over the 3 days this office was very thorough and cared about my concerns!!"
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
Rakesh Bhula
August 7, 2026
"Brandi at State Farm was very easy to work with. Pleased with professionalism, knowledge and prompt response."
"Rakesh, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Pensacola insurance team is always here and happy to help. "
Donald Givehand
June 25, 2026
"I got new auto insurance and saved a little bit. But more so the most important thing for me was the Immaculate service . Second to none."
"Thank you so much for the 5-star review of State Farm Agent Brad Phelps’s Team! We deeply appreciate your kind words here in Pensacola . "
Joseph Guthrie
June 23, 2026
"Marce provided fantastic service when making recent updates to my account. She went above and beyond to email the necessary information when I had issues trying to register a new vehicle on my policy. Great agent and staff!"
"Joseph, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Brad Phelps’s Team is just a call or email away!"
Dee B
June 19, 2026
"Marce was very kind and easy to work with."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. "
Ross & Alysia Kael
June 18, 2026
"Just got a great quote from Walt! He was very knowledgeable and guided me through the entire process with ease. Walt is solid gold!!"
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Brad Phelps’s Team. "
Cathy Roche
June 17, 2026
"Marce Fowler is amazing! I called with at least 5 tasks that I needed to update or make changes on our policy. Marce was delightful, knowledgeable answering all questions immediately, and getting back with me when she said she would with all tasks completed. Marce personal touch and personality was the topping on the cake! Thank you!!"
"Thanks so much for the fantastic rating, Cathy! We are so glad you had a positive experience with us here on State Farm Agent Brad Phelps’s Team. If there is anything we can do for you in the future, just give us a shout! "